Last updated
April 13, 2026
Privacy
Privacy Policy
This page explains what information Chatbots That Close collects through this website, how that information is used, and the choices you have if you would like that information updated or removed.
Focused on the current public site and booking flow. If the data flow changes, this policy should be updated as well.
What this page covers
What booking and site data is used, where it goes, and how to ask about it.
The main personal information collected here is the information you submit when booking a strategy session or emailing directly through the site.
Main data used
Booking details, scheduling selections, limited technical request data, and direct email content.
Privacy requests
Send requests to [email protected] with enough detail to identify the relevant booking or enquiry.
1. What this policy covers
This policy covers information collected through the Chatbots That Close website, including the booking flow at /book, the homepage chatbot assistant, and direct contact by email through links on the site.
It does not govern third-party websites or services that you may visit after leaving this site, including external tools or providers linked from this website. Those services operate under their own policies and terms.
2. Information we collect
The information collected depends on how you use the site.
- Booking details you submit, such as your name, email address, phone number, company name, website, selected time slot, and any notes you add before booking a strategy session.
- Business qualification details you provide during booking, such as business type, main goal, enquiry volume, and urgency.
- Basic technical request data needed to operate the booking flow, such as the selected date and your browser timezone when checking local availability.
- Information contained in emails you send to us using the contact links on the site.
- Standard request and delivery data that may be recorded by hosting or infrastructure providers, such as IP address, user agent, requested pages, and timing data for security, debugging, and delivery purposes.
The homepage assistant currently uses preset choices and links. It does not provide a free-form text field that sends typed chat messages to us through the site.
We do not collect payment card information through this website.
3. How we use information
- To show booking availability in your local timezone and confirm strategy session appointments.
- To create and manage bookings, including sending or supporting calendar invites, reschedules, and session preparation.
- To understand the context of your business before a strategy session so the conversation is more relevant.
- To respond to enquiries, provide services, maintain the site, troubleshoot issues, and protect the site from abuse or misuse.
- To keep basic business records and meet legal, compliance, or operational obligations when required.
4. Third-party processing
The booking form on this site submits your appointment details to the site's own booking endpoint, which then creates the appointment in Easy!Appointments. That means booking information you submit may be processed by Easy!Appointments so the appointment can be scheduled and managed.
This site also relies on third-party infrastructure providers to host and deliver the website. Those providers may process standard technical request data as part of keeping the site online, secure, and functional.
If you click through to external destinations, such as linked tools or other websites, your interactions there are governed by the privacy practices of those services rather than this policy.
6. Retention and security
We keep information for as long as it is reasonably needed to run the booking process, prepare for or deliver services, maintain business records, resolve disputes, or meet legal obligations.
Reasonable steps should be taken to protect information, but no online service can guarantee absolute security. If you are concerned about sensitive information, please avoid sending unnecessary confidential material through web forms.
7. Your choices
You can contact us to request access to, correction of, or deletion of personal information you have submitted through this site, subject to any records we need to retain for legitimate business or legal reasons.
To make a request, email [email protected] and include enough detail for us to identify the relevant booking or enquiry.
8. Changes to this policy
This policy may be updated from time to time as the site, booking process, or service providers change. When that happens, the date at the top of this page should be updated so visitors can see when the policy was last revised.